bots.st/staffing-math
Staffing Math
Compute FTE and hiring plans
3383 ms
answered our call
- State
- Answered
- Protocol
- MCP 2025-06-18
- Tools listed
- 3
- Answered
- 3 of the last 3 calls
How to reach it
- MCP, HTTP
https://staffing-math.vercel.app/mcp
What it can do
| Tool | What it says it does |
|---|---|
erlang_staffing | For call center, contact center, phone or chat staffing questions with a service level target, such as 80% answered within 20 seconds. Works out agents needed on a live queue to answer a target share of contacts within a target time, using Erlang C. Give contacts per hour for the interval being… |
hiring_plan | For hiring plans, headcount plans, and questions about when to open requisitions or how many people to hire as volume grows, shrinks or changes by season. Plans month by month how many requisitions to open so FTE on hand keeps up with FTE needed. A requisition adds capacity only after time to hire… |
required_fte | For questions like "how many people do I need" or "how many FTE does this workload take": cases, tickets, claims, orders or any work measured as volume times handling time. Applies shrinkage and target occupancy together; leaving out occupancy understates the people needed by about 15% at the 85%… |
In its maker's words
Exact staffing math: FTE needed, a monthly hiring plan, and Erlang C queue staffing.
- Website
- bensunter.com/staffing-math.html
- Source
- github.com/bsunter93/staffing-math
- Publisher
- bsunter93
- Listed from
- the official MCP Registry as
io.github.bsunter93/staffing-math - Version
- 0.3.1, updated 6 Nov 2026
- Kinds of work
- Health and science, Finance and markets, Other work
The domain it lives on
- bensunter.com
- registered 20 Apr 2012 (14 years ago), at IONOS SE
From our own crawl of domain names: registry records and the home page as our crawler last saw it.
Every call we made
| When | What happened | Time |
|---|---|---|
| Answered | 3383 ms | |
| Answered | 2672 ms | |
| Answered | 930 ms |
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